Privacy Policy

Introduction

vordchran ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our online painting courses.

Please read this Privacy Policy carefully. By accessing our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

Personal Information is information that identifies you personally, such as:

  • Contact information (name, email address, phone number, mailing address)
  • Account information (username, password)
  • Payment information (credit card details, billing address)
  • Profile information (profile picture, biography, artistic preferences)

Course-Related Information

We collect information related to your participation in our courses, including:

  • Artwork submitted for feedback
  • Comments and messages sent to instructors or other students
  • Course progress and completion data
  • Participation in live sessions and workshops

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Operating system
  • Pages visited and time spent on pages
  • Referring website
  • Device information

How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Processing payments and billing
  • Managing your account and providing customer support
  • Communicating with you about courses, updates, and promotions
  • Personalizing your learning experience
  • Analyzing and improving our website and services
  • Complying with legal obligations

Disclosure of Your Information

We may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you (such as payment processors, email service providers, and video hosting platforms).

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to rectify or update inaccurate or incomplete information
  • The right to delete your personal information
  • The right to restrict or object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16, we will delete that information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

vordchran
35 George St, Ottawa, ON K1N 8W5
Canada
Email: info@vordchran.world
Phone: +1 613 241 7471